Patients with an acute condition, a disability or a life-threatening illness, like cancer, won't be dropped from their treatment immediately in the event Blue Cross and Ascension can’t reach an agreement.īlue Cross has said repeatedly that it does not bill for trauma care, and that customers can get emergency care covered, even if it's at an out-of-network hospital.īut Sanchez is concerned the shift will still impact care, as Ascension hospitals provide the highest level of care in Central Texas for things that aren’t necessarily emergency care. If a patient is at 24 weeks of pregnancy and their OBGYN is at an Ascension facility, the patient will be covered through delivery all the way through post-partum care and the six-week checkup. “Ascension has said that if they're currently in treatment for anything, for pregnancy, some life-threatening illnesses,” she said, "they can continue their care through Seton, and if they're mid-treatment, they will not be kicked out of the system.” Jolie Sanchez, a patient advocate who helps people navigate health care plans and insurance policies, says Texas' so-called continuity of care laws require an insurer or a hospital to keep a patient in network if they're undergoing life-saving treatment. It’s important to note, that not every one of those 66,000 Blue Cross customers (or their dependents) would be out of network on Feb. All told, Ascension runs UT Dell Medical Center, Ascension Seton Medical Center and dozens of clinics across Central Texas - 54 facilities, by its count.īCBS said it is “negotiating in good faith and committed to reaching an agreement that will continue to give BCBSTX members access to Ascension facilities at a fair price.” Neither Blue Cross Blue Shield nor Ascension would make anyone available to speak to KUT about the process or patients' concerns for this story.Īscension said in a statement, “without a commitment to reasonable terms, our current agreement with BCBSTX will end” after this month. If the negotiations fail, she could have to go as far as Temple or Houston for Tavi's checkups. McGuinness-Monclova said she understands these negotiations are fairly common, but the lack of information from UT, her employer, and H-E-B, her husband's employer which also uses Blue Cross Blue Shield (BCBS), is frustrating. "And we're not going to be able to utilize Dell Children's if this policy comes to pass and they are no longer in network.” "Dell Children's is only in Austin," she said. She said she did the ads "in good faith," because of the level of care doctors took helping her son with his rare form of anemia, a condition in which a person's immune system attacks their red blood cells.
Ascension seton bill pay tv#
Many have been frustrated by the lack of communication about what's going to happen next.ĭays after getting that email, McGuinness-Monclova said the TV spot featuring her son was replaced with a different one. If they don't reach a deal by the end of the month, at least 66,000 customers may have to pay more out of pocket for specialized care. McGuinness-Monclova is one of thousands of Central Texans who are unsure of their health care options as Ascension renegotiates its contract for health care payments with Blue Cross Blue Shield of Texas, the state’s largest insurer.
Ascension seton bill pay full#
After Hours Reconnections may be arranged with the acceptance of an after hours fee in addition to the full charges due on the delinquent account.YouTube A screenshot of the Dell Children's advertisement that featured Leslie McGuinness-Monclova and her children.Payments made over the automated system (IVR) may take up to 48 hours to post to your account. Pay with credit or debit card over the phone (with fee) Your bill will continue to be drafted each month automatically as it always has but your bill will be delivered to your inbox instead of your home address. If you are an Automatic Draft customer and would like to Go Paperless, simply enroll in Smartbill. You will be notified of the amount that will be drafted each month via mail or by Smartbill. The Automatic Draftwill pay your bill each month by automatically transferring funds from your bank account. The smartbill also allows you to setup recurring payments with your debit, credit card or ACH (checking account). You can now receive your monthly bill in your email inbox and you can pay directly from the.
We're making managing your account even easier. * Payments may take up to 48 hours to post to your account.Ĭash payments can be made at Western Union Quick Collect locations here. Delinquent accounts may incur additonal charges. Pay with credit or debit card online OR on mobile phone (w/ fee)Ĭlick Here to pay with a credit card or ACH online (w/ convenience fee). Backflow Preventers & Cross Connection Control.
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